Anti-Discrimination Policy

TruForm Longevity Center, LLC complies with applicable federal civil rights laws and does not discriminate based on race, color, national origin, age, disability, or sex. TruForm Longevity Center, LLC does not exclude or treat people differently because of race, color, national origin, age, disability, or sex.

Accommodations

TruForm Longevity Center, LLC strives to provide accommodations to patients with disabilities or limited English proficiency to ensure effective communication and access to our services. These accommodations may include, as feasible:

• Providing written information in alternative formats (e.g., large print, audio, accessible electronic formats) upon request
• Offering language assistance services, such as access to qualified interpreters, when possible

The accommodations will depend on the individual's needs, the notice provided, and the resources available. We will do our best to find mutually agreeable solutions within our abilities.

If you anticipate needing accommodations for your appointment, please contact us at 207-780-2000 or info@truformlongevity.com with as much advance notice as possible so we can discuss your needs and explore potential arrangements.

Filing a Grievance

If you believe that TruForm Longevity Center, LLC has failed to provide appropriate accommodations or has discriminated on the basis of race, color, national origin, age, disability, or sex, you may file a grievance with us:

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our staff can assist you.

Filing a Federal Civil Rights Complaint

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the OCR Complaint Portal at ocrportal.hhs.gov, or by mail or phone:

Effective 1/1/2025.